JD-POWER- Philadelphia Insurance Companies

BIG Results for Small Businesses

Philadelphia Insurance Companies (PHLY) provides top coverage and service to small businesses across the country.

We Make It Easy! See why agents love working with PHLY.

Trust what others say when it comes to PHLY's reputation in the small business insurance market.

The Results Are In! See how we performed in the J.D. Power 2024 U.S. Small Commercial Insurance Study.

"Excellent" rating on the nationally recognized Net Promoter Score (NPS) index
97% Claims Satisfaction Rating*

"The trust of our customers is the ultimate evaluator of our reputation as an insurance company. The majority of our policyholders are small and medium-sized businesses. To get their endorsement through this study is a testament to PHLY's commitment to service excellence and dedicated employees."

- Brian O'Reilly, Executive Vice President and Chief Marketing Officer at PHLY