The Insurance Operations department supports the business goals of the company through interaction with agents, the Marketing team, policyholders, underwriters, and other internal and external customers. They are responsible for reviewing new and renewal submissions for completeness and acceptability, and forwarding them to Underwriting or Marketing Representatives for approval.
Attributes of successful customer service professionals may include:
- Detail-oriented
- Enjoy working with people
- Positive outlook
- Organized
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