Our responsibility is to be there when you need us the most. Two-thousand members of TEAM
PHLY and our nearly 60 years in business support this commitment.
Our thoughts are with all who have been affected by the COVID-19 pandemic. To help our customers during this time, PHLY will offer reasonable accommodations to prevent any policyholder facing a financial hardship from losing their insurance coverage.
Such reasonable accommodations may include, but not be limited to:
- Extension of premium grace periods:
- Waiver of late fees;
- A voluntary hold on cancellations for non-payment of premiums;
- Not reporting late payments to credit rating agencies during our extended grace periods; and
- Other policyholder benefits mandated by state insurance departments as a result of the COVID-19 pandemic (see notices below)
Please make sure to visit our website for future updates.
Resources for our Customers and Community
We also have the following information and resources available to support our clients and community in navigating the situations you may be facing due to COVID-19:.
Notices for Agents and Policyholders